Support

Customer satisfaction is our philosophy.

With reduced costs, due to our partnerships with worldwide component suppliers, MTV responds in a clear and precise way to the diversified market requests, thanks to our top-level technical support and strong adherence to the most demanding quality standards.

Always in the technological vanguard, we bet on the continuous training of our technical staff. We are able to respond and solve in an effective and timely manner all the questions within our area.

Our innovative and proactive solutions are based on three pillars: Knowledge, Experience, and Partnerships.

 

Customers / Partnerships

We provide quick technical support response and our service guarantees long-term relations.

Some of the main manufacturers of equipment to finance, retail and consumer sectors, with whom we developed and maintain mutually beneficial partnerships, are part of our customer portfolio.

Our partnerships with spares suppliers worldwide, allow us to offer high-quality service under balanced cost/benefit conditions.

 


Consumer conflicts

In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body:

Centro de arbitragem de Conflitos de Consumo de Lisboa - Rua dos Douradores, 116, 2º - 1100-207 Lisboa Tel: +351 218 807 000